Privacy Policy
Last updated: December 10, 2025
1. Introduction
Innerverse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
2. Information We Collect
We collect information that you provide directly to us:
- Account Data: Name, email address, password, and profile information.
- User Content: Information you provide when interacting with AI companions, including chat logs, character customizations, and preferences.
- Usage Data: Information about how you use the Service, including access times, pages viewed, and device information.
3. AI Processing & Data Usage
Our Service utilizes Artificial Intelligence (AI) to provide interactive companion experiences.
- Chat Interactions: Your interactions with AI characters are processed to generate responses. We do not use your personal chat content to train our public foundational models without your explicit consent.
- Personalization: We use your data to adapt the AI's personality and memory to your preferences.
4. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service.
- Process transactions and manage your account.
- Send you administrative notices and updates.
- Respond to your comments and questions.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@innerverse.ai.